If you see messages like "eSIM cannot be added," "Code no longer valid," "Unable to Continue," or "Unable to Activate," follow the essential checks in this video to ensure a correct setup:
Alternative: Switch your Installation Method
If scanning the QR code isn’t working, you can try installing your eSIM manually instead.
Follow the steps in this video to complete the manual installation using the details sent to your email:
Looking for more details?
If you have completed these checks and the error persists, please visit the specific article for your error:
[Error: eSIM cannot be added or Code no longer valid] – This usually means the eSIM is already installed or the connection dropped briefly during the process.
[Error: Unable to Continue or Unable to Activate] – This typically happens due to a connection timeout with Apple’s servers, but it can also mean the installation successfully finished while the screen was loading.
[Error: eSIM Not Supported] – This indicates your iPhone is carrier-locked and restricted to your current provider.